What calls are considered 911 transfers?
Calls received about crimes in progress or situations causing an immediate hazard are considered emergencies and should be transferred to 911 immediately.
Examples include:
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Crime involving guns or other weapons/gunshots fired or active shooters
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Fire (in progress)
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Car accidents (in progress)
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Report of someone being killed
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A complaint involving violence such as a domestic dispute, fights, assault, etc.
- Wellness Checks
- Hazardous conditions such as building or bridge collapse, toxic smells, illegal heaters, etc.
- A car with unknown Apple Airtags placed on the body
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Noise Complaint (in progress)
- Drug activity such as sale and use (in progress)
- A car or cars blocking an egress like a driveway or a garage or doorway.
You Should Know:Text to 911 is now available in Philadelphia.
- Step 1: Create a new text message or conversation
- Step 2: Type 911 in the "To" or "Recipient" field
- Step 3: Describe your location: Include the address and municipality (township or borough)
- Step 4: Describe the situation: Include what type of emergency help is needed
- Step 5: Send the text message
